You expected something different? No problem – please email support@chritianlovell.co to initiate the product return procedure. We are happy to refund any item returned in saleable condition (unworn and undamaged), in its original packaging with a proof of purchase within 14 days of purchase. Refunds will be issued by the original method of payment to the value of the item printed on the receipt/order confirmation. Unfortunately, we are unable to accept any returns for product purchased from a third party. We are also unable to accept returns or issue refunds for personalised products. All watches come with an International Warranty - please refer to the International Warranty section for more information.


The buyer bears the costs of returning his/her order. The buyer is responsible for preparing and shipping the return shipment. For a return within the 14 day trial period - which starts after the buyer places the order - no prior contact with CHRISTIAN LOVELL is required. CHRISTIAN LOVELL strongly advises any buyer who wants to return his/her order to choose a secured shipment method. Return shipments take place at the risk of the buyer.